How to Survive the Scariest Parts of Your Telecoms Systems

Halloween — a time for horrors on the big screen and terrors that haunt our dreams. But what if we let you in on a worrisome secret? When it comes to telecoms, there are nightmares that haunt year-round.  Here are some tell-tale signs that your telecoms system is on its last leg: Dropped calls The call isn’t […]

Preparing IT and Phones for Central Florida Summer

Office Meeting in Conference Room

For Florida residents, the warmer weather brings visions of tan lines rather than cabling lines and business comms. Summer means a trip to the beach, scorching rays, and those infamous summer storms. But for Florida businesses, summers can lead to problems bigger than a sunburn. Companies can often see sudden increases in business, and thus higher […]

4 Signs You Should Upgrade Your Office Phone System

Wildix integration into the office

We know phones; that’s why it’s in our name! After decades in the business, we’ve seen just about everything when it comes to upgrading office phones. Here are a few signs that it might be time to upgrade your office phone:  You constantly have dropped calls whenever you try to transfer.  There’s nothing more frustrating […]

Tips for Finance Companies to Improve Communication with Customers

Laptop with data on screen

Information Technology (IT) and telecommunications services can do wonders for any business. For financial companies, CPA groups, and financial planners, a healthy telecom infrastructure can be a saving grace during busy seasons like audit periods or the dreaded tax season. Here are a few tips for finance companies on how to make their IT/telecoms infrastructure […]

Stop Waiting for the World to be Normal. Embrace the Flexible.

telecommunication technology

For two years, we’ve been waiting for “normal” to come back. The harsh truth is that it’s not coming back. Some companies are struggling under the weight of “we can wait for it to be normal,” and it’s costing them time, money, and sanity. The “new normal” won’t look like the old 9-to-5 workweeks of […]

How Your IT Infrastructure Creates Loyal Customers

2 women looking at computer in office

Today’s buyers are not only business smart; they’re tech savvy. Creating a faithful customer base not only means having a stellar product. It also includes communicating with your audience on their playing field.  Reliable phone communication improves customer service.  No one who calls into a customer service line wants to be put on hold only […]

Unpacking Unified Communications: What It Is and How to Leverage It

wildix collaboration at office

The human species is more connected now than ever before in our history. Digital connectivity means our banking, home management, office, car keys and even biological data are accessed, distributed and stored in an online environment. For companies, this means that our desks aren’t traditional desks; workers are no longer confined to an office space […]

Video Conferencing Made Easy.

Using Video conferencing is one of the easiest ways to increase productivity and lower costs on business travel, and it doesn’t get much easier than using Wizyconf video conferencing from Wildix. All you need is a license, laptop, and an internet connection. It’s the first professional easy-to-use web conference that lets you start a video […]