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Understanding How Voice Over Internet Protocol (VoIP) can Help Your Business

Voice over Internet Protocol, or VoIP, is a technology that allows individuals and businesses to make and receive phone calls over the internet. It’s become increasingly popular in recent years thanks to its cost-effectiveness and flexibility compared to traditional phone systems. If you’re still hesitant in making a transition away from traditional phones, here are …

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How to Survive the Scariest Parts of Your Telecoms Systems

Halloween — a time for horrors on the big screen and terrors that haunt our dreams. But what if we let you in on a worrisome secret? When it comes to telecoms, there are nightmares that haunt year-round.  Here are some tell-tale signs that your telecoms system is on its last leg: Dropped calls The call isn’t …

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Regular Upgrades: The Secret to Combating Rising Maintenance Costs in Office Communication Tools

When it comes to upgrading your office tools, phones are likely not on the top of your list. The latest video cameras? Sure. Security cams? Naturally. Computers and laptops? Of course. But your office phones? Likely not. Businesses replace desktops every 5-10 years, but some office phones stay in place for 15 or more! For …

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Preparing IT and Phones for Central Florida Summer

For Florida residents, the warmer weather brings visions of tan lines rather than cabling lines and business comms. Summer means a trip to the beach, scorching rays, and those infamous summer storms. But for Florida businesses, summers can lead to problems bigger than a sunburn. Companies can often see sudden increases in business, and thus higher …

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Tips for Finance Companies to Improve Communication with Customers

Information Technology (IT) and telecommunications services can do wonders for any business. For financial companies, CPA groups, and financial planners, a healthy telecom infrastructure can be a saving grace during busy seasons like audit periods or the dreaded tax season. Here are a few tips for finance companies on how to make their IT/telecoms infrastructure …

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Stop Waiting for the World to be Normal. Embrace the Flexible.

For two years, we’ve been waiting for “normal” to come back. The harsh truth is that it’s not coming back. Some companies are struggling under the weight of “we can wait for it to be normal,” and it’s costing them time, money, and sanity. The “new normal” won’t look like the old 9-to-5 workweeks of …

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How Your IT Infrastructure Creates Loyal Customers

Today’s buyers are not only business smart; they’re tech savvy. Creating a faithful customer base not only means having a stellar product. It also includes communicating with your audience on their playing field.  Reliable phone communication improves customer service.  No one who calls into a customer service line wants to be put on hold only …

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The Best Conference Room Tech to Have in Your Office: Leveling Up Your Conference Room and Collaboration

For decades, conference rooms have served multiple purposes. From hosting office birthday parties to holding your company’s most important meetings, conference rooms are those spaces that are catch-alls.  Since the pandemic, however, conference rooms have adjusted to reflect the needs of businesses to keep customers, clients, and employees safe. The rise of hybrid and flexible …

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Unpacking Unified Communications: What It Is and How to Leverage It

The human species is more connected now than ever before in our history. Digital connectivity means our banking, home management, office, car keys and even biological data are accessed, distributed and stored in an online environment. For companies, this means that our desks aren’t traditional desks; workers are no longer confined to an office space …

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