ATS

Regular Upgrades: The Secret to Combating Rising Maintenance Costs in Office Communication Tools

When it comes to upgrading your office tools, phones are likely not on the top of your list. The latest video cameras? Sure. Security cams? Naturally. Computers and laptops? Of course. But your office phones? Likely not. Businesses replace desktops every 5-10 years, but some office phones stay in place for 15 or more! For …

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Preparing IT and Phones for Central Florida Summer

For Florida residents, the warmer weather brings visions of tan lines rather than cabling lines and business comms. Summer means a trip to the beach, scorching rays, and those infamous summer storms. But for Florida businesses, summers can lead to problems bigger than a sunburn. Companies can often see sudden increases in business, and thus higher …

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Tips for Finance Companies to Improve Communication with Customers

Information Technology (IT) and telecommunications services can do wonders for any business. For financial companies, CPA groups, and financial planners, a healthy telecom infrastructure can be a saving grace during busy seasons like audit periods or the dreaded tax season. Here are a few tips for finance companies on how to make their IT/telecoms infrastructure …

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How Your IT Infrastructure Creates Loyal Customers

Today’s buyers are not only business smart; they’re tech savvy. Creating a faithful customer base not only means having a stellar product. It also includes communicating with your audience on their playing field.  Reliable phone communication improves customer service.  No one who calls into a customer service line wants to be put on hold only …

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Unpacking Unified Communications: What It Is and How to Leverage It

The human species is more connected now than ever before in our history. Digital connectivity means our banking, home management, office, car keys and even biological data are accessed, distributed and stored in an online environment. For companies, this means that our desks aren’t traditional desks; workers are no longer confined to an office space …

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Planning the future with ATS

Future-proofing in a changing world

The telecom industry has gone through considerable changes over the past few years. The introduction of Voice-over-IP (VoIP) has brought about the integration of voice, video, text, mail, and fax. Features once considered an expensive add-on now come as standard. Keeping up-to-date or future-proofing is a challenge with a probability of costly mistakes. As seen …

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Communications

A New Era and a New Way to Communicate

The backbone of ATS is using the latest technology to provide clear, concise, and effective communication for your company. Over the years, we’ve prided ourselves on being available to our customers — no matter the need. But we’ve also recognized that sometimes an email, phone call, or text message doesn’t adequately convey the services you …

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