AI for the Retail Floor
Communications that Make Your Store Faster, Safer, and More Profitable
Cut shrink with AI theft detection, speed up staff training with AI coaching, and boost sales with instant communication, delivered locally by ATS, powered by x-hoppers and Wildix.
Right now, your team is juggling multiple communication methods while shrink eats into your margins and new staff struggle to get up to speed. It’s time to upgrade to AI-powered headsets, smart QR call points, and secure cloud voice that connects team members and customers in real time.
Our AI tool watches for theft and listens for questions, providing instant follow-up so your team can stay on the floor and focus on selling, plus AI-enhanced real-time analytics helps you get actionable insights into employee performance, system alerts and smart call point activity.
See exactly how AI headsets, QR/AI call points, and secure cloud voice would work on your floor with a 30-minute store demo.
Why Upgrade to AI Powered Communication Solutions?
Retail margins are thin, labor is tight, and customer expectations are high. Automated theft detection, coaching and communication options give store teams an edge they can feel on day one. ATS packages AI technology into a simple, store-ready solution you don’t have to babysit.
Shrink & Loss Prevention
Our AI tool monitors store video and sends real-time alerts to headsets so staff can act before theft occurs. Retailers using AI theft detection report shrink reductions of up to 30–60% by catching incidents early and deterring repeat offenders.
Sales & Customer Experience
QR/AI call points let customers tap or scan to instantly reach the right associate on their headset. Faster response time on the floor leads to more baskets saved, more upsells, and higher customer loyalty and retention.
Training & Onboarding
AI assistants deliver "knowledge on demand" so new hires can ask questions through their headset and get answers instantly while serving customers. x-hoppers' AI tools have been shown to cut training time by roughly 50%.
Operations & Productivity
Hands-free voice workflows let managers assign tasks, check completion, and trigger automations without leaving the floor or opening a laptop. Wildix agentic AI (Wilma AI) turns everyday communication into actions so your team spends more time with customers and less time on admin.
How ATS + x-hoppers + Wildix Work Together
ATS brings together AI headsets, in-store call points, and secure cloud telephony into one unified, retail-ready stack. You get the power of global platforms with the support of a local team that knows how to make it work in your stores.
The Ecosystem
AI Retail Headsets (x-hoppers)
Lightweight, always-on, hands-free communication for your entire floor team, security, and management, with built-in AI theft alerts and task prompts.
QR/AI Call Points
Smart call buttons and QR codes that connect customers directly to an expert on headset or AI assistant, reducing lineups and abandoned baskets.
Secure Cloud Telephony (Wildix):
A modern UCaaS platform that connects stores, HQ, and contact centers with voice, chat, SMS, and WhatsApp, all secured and managed in the cloud.
Analytics & AI Automation:
Dashboards showing alert volumes, response times, training usage, and shrink-related events, plus agentic AI that automates follow-ups and repetitive communications.
Why Partner with ATS?
ATS offers local design, install, and training support from a Florida-based telecom team that lives in your time zone. You’ll have one partner to handle set-up, integration, and ongoing support so your IT and operations teams stay focused on running the business.
Trusted by Modern Retailers
x-hoppers and Wildix power communication and security for growing retailers across grocery, health & beauty, specialty, and convenience formats. ATS tailors those same tools for independent and regional brands that need big-brand tech without big-brand complexity.
Retailers use this tech to:
- Improve customer satisfaction scores and repeat visits through faster, more accurate service.
- Reduce theft incidents and shrink in high-risk aisles.
- Speed up new-store openings and seasonal staff ramp-up.
Ready to See it on Your Floor?
AI in retail is no longer an experiment; it is how frontline teams move faster, protect margins, and deliver better service with the people they already have. ATS makes the jump simple with store-tested solutions, local expertise, and clear ROI from day one.
Schedule a Free Consult
Book a walkthrough with the ATS team to see what x-hoppers + Wildix can do for your store or region of locations firsthand.