Modern Business Communications Solutions for Healthcare Practices
As an industry built on meeting the immediate needs of patients, healthcare demands reliable communication. Medical offices, hospitals and clinics need to meet modern industry standards to stay compliant and protect patients. This means using efficient, secure, responsive communication services. ATS partners with Wildix to deliver next-generation phone systems that help teams stay connected and keep patient information safe.
Superior Client Experience
Patients need to reach their providers in a timely manner, and that’s often easier said than done. Features like intelligent call routing and forwarding ensure every call reaches the right person, even outside of office hours. Video meetings and secure messaging keep clients informed and engaged. Enhance satisfaction by having the flexibility to meet patients where they are.
Proven Reliability
communications systems help medical offices and hospitals streamline their operations, reduce wait times, and increase staff and patient satisfaction. Upgrade to a system that will enhance your operations by being there whenever you need it.
Secure Real-Time Data Access
Ensure that staff members can access the information they need when they need it. Teams using Wildix systems benefit from instant call transfer, mobile and remote work features, and actionable analytics, including call tracking. This real-time data access allows for continuous improvement of service at every level of the organization.
Integration That Meets Compliance Standards
With calls, scheduling, and patient records all in one secure system, the Wildix platform with AI integration keeps healthcare offices more secure while ensuring compliance. It does this in a few ways, such as:
Providing 24/7 Service
Maintaining full HIPAA/GDPR compliance
Utilizing role-based access controls
Unifying fragmented front-desk tools
Built for Efficiency & Scalability
If your outdated phones are holding your operations back, it’s time for a change. Wildix systems have the ability to transform workflows and help your team manage unpredictable call volumes. As a result, staff are empowered to provide immediate responses and faster voicemail returns, increasing patient satisfaction.
When your business is positioned for growth, the costs of taking the next step can be intimidating. As a cloud-based solution, Wildix reduces the need for expensive hardware and maintenance. The system can easily scale as your organization grows, accommodating new users and locations without disruption to existing services.
What ATS Clients Are Saying
Wildix has a proven track record of giving medical practices the power to provide the best possible care for patients while setting up their staff for success.